{"id":113119,"date":"2026-10-15T08:43:27","date_gmt":"2026-10-15T01:43:27","guid":{"rendered":"https:\/\/cahayajakarta.id\/career\/staf-it-helpdesk-support\/"},"modified":"2026-10-15T08:43:27","modified_gmt":"2026-10-15T01:43:27","slug":"staf-it-helpdesk-support","status":"publish","type":"awsm_job_openings","link":"https:\/\/cahayajakarta.id\/id\/career\/staf-it-helpdesk-support\/","title":{"rendered":"Staf IT Helpdesk Support"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Tentang Cahaya Jakarta Group<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Didirikan pada tahun 1991, Cahaya Jakarta Group merupakan produsen label dan kemasan terkemuka di Indonesia yang memproduksi Pressure Sensitive Label, Shrink Sleeve, dan In-Mould Label. Kami berdedikasi memberikan layanan bermutu tinggi dan solusi kemasan terpercaya bagi para pelanggan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Tanggung Jawab Utama:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Memberikan dukungan teknis (technical support) serta mendiagnosis gangguan perangkat keras (hardware) dan perangkat lunak (software)<\/li>\n\n\n\n<li>Memantau dan memastikan kelancaran operasional sistem jaringan internet dan intranet perusahaan<\/li>\n\n\n\n<li>Melakukan pemeliharaan rutin, pembaruan sistem operasi\/aplikasi, dan perawatan perangkat kerja karyawan<\/li>\n\n\n\n<li>Mencatat tiket kendala IT dan mendokumentasikan solusi penanganan secara terstruktur<\/li>\n\n\n\n<li>Memastikan keamanan sistem komputer dari ancaman virus, malware, dan celah keamanan<\/li>\n\n\n\n<li>Menjaga ketersediaan, stabilitas, dan keandalan infrastruktur IT operasional<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kualifikasi:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pendidikan minimal S1 jurusan Teknik Informatika, Sistem Informasi, Teknik Komputer, atau bidang terkait<\/li>\n\n\n\n<li>Pengalaman kerja minimal 2 tahun sebagai IT Helpdesk atau IT Support<\/li>\n\n\n\n<li>Memiliki pengalaman dalam instalasi dan troubleshooting infrastruktur IT menjadi nilai tambah besar<\/li>\n\n\n\n<li>Menguasai sistem operasi Windows dan Linux desktop\/server<\/li>\n\n\n\n<li>Memahami konsep jaringan dasar seperti TCP\/IP, DNS, Gateway, Subnetting, dan DHCP<\/li>\n\n\n\n<li>Mampu mengonfigurasi perangkat router, switch, dan access point Wi-Fi<\/li>\n\n\n\n<li>Memahami prinsip dasar keamanan siber (cybersecurity) dan proteksi endpoint<\/li>\n\n\n\n<li>Memahami konfigurasi perangkat MikroTik menjadi nilai tambah<\/li>\n\n\n\n<li>Terbiasa menggunakan software manajemen tiket atau task management<\/li>\n\n\n\n<li>Memiliki kemampuan komunikasi lisan dan tulisan yang baik serta mampu bekerja sama dalam tim<\/li>\n\n\n\n<li>Bersedia ditempatkan di Cikarang, Jawa Barat<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Tentang Cahaya Jakarta Group Didirikan pada tahun 1991, Cahaya Jakarta Group merupakan produsen label dan kemasan terkemuka di Indonesia yang memproduksi Pressure Sensitive Label, Shrink Sleeve, dan In-Mould Label. Kami berdedikasi memberikan layanan bermutu tinggi dan solusi kemasan terpercaya bagi para pelanggan. Tanggung Jawab Utama: Kualifikasi:<\/p>\n<div class='shorten_url'>\n   Short URL: <a href='https:\/\/cahayajakarta.id\/s\/pza3'>https:\/\/cahayajakarta.id\/s\/pza3<\/a>\n<\/div>\n","protected":false},"author":7,"featured_media":0,"template":"","meta":{"awsm_set_exp_list":"","awsm_job_expiry":"","awsm_exp_list_display":""},"class_list":["post-113119","awsm_job_openings","type-awsm_job_openings","status-publish","hentry","job-category-it-id","job-type-penuh-waktu","job-location-cikarang-id"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"We are opening career opportunity for Staf IT Helpdesk Support. 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