{"id":113111,"date":"2026-10-15T08:42:24","date_gmt":"2026-10-15T01:42:24","guid":{"rendered":"https:\/\/cahayajakarta.id\/career\/staf-layanan-pelanggan\/"},"modified":"2026-10-15T08:42:24","modified_gmt":"2026-10-15T01:42:24","slug":"staf-layanan-pelanggan","status":"publish","type":"awsm_job_openings","link":"https:\/\/cahayajakarta.id\/id\/career\/staf-layanan-pelanggan\/","title":{"rendered":"Staf Layanan Pelanggan (Customer Care Staff)"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Kualifikasi:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pengalaman kerja minimal 2 tahun di bidang Layanan Pelanggan B2B (Customer Service) atau Sales Support di industri manufaktur, diutamakan industri kemasan dan percetakan<\/li>\n\n\n\n<li>Berpengalaman dalam menangani pertanyaan, permintaan, dan keluhan pelanggan secara solutif<\/li>\n\n\n\n<li>Komunikatif, ramah, dan memiliki kepribadian serta etika kerja yang baik<\/li>\n\n\n\n<li>Teliti, cermat, dan memiliki kemampuan negosiasi yang baik<\/li>\n\n\n\n<li>Terbiasa menyusun laporan administrasi data secara tertib<\/li>\n\n\n\n<li>Mahir mengoperasikan Microsoft Office (Word, Excel, PowerPoint)<\/li>\n\n\n\n<li>Bersedia ditempatkan di Cikarang, Jawa Barat<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Deskripsi Pekerjaan:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Menangani dokumen Purchase Order (PO) masuk dan menerbitkan Sales Order (SO) secara akurat di sistem<\/li>\n\n\n\n<li>Memantau ketersediaan stok bahan baku dan barang jadi untuk memastikan ketepatan waktu pengiriman<\/li>\n\n\n\n<li>Bekerja sama erat dengan tim produksi untuk menyelaraskan jadwal produksi dan komitmen waktu pengiriman ke pelanggan<\/li>\n\n\n\n<li>Memeriksa dan memverifikasi dokumen Certificate of Analysis (COA) dari pemasok guna memastikan kesesuaian mutu<\/li>\n\n\n\n<li>Memastikan seluruh proses administrasi pelayanan pelanggan berjalan rapi, cepat, dan akurat<\/li>\n\n\n\n<li>Berkoordinasi dengan tim Keuangan dan Sales terkait tindak lanjut status pembayaran dari pelanggan<\/li>\n\n\n\n<li>Menyusun dan memperbarui laporan aktivitas harian serta jadwal pengiriman barang<\/li>\n\n\n\n<li>Memantau dan memfasilitasi penyelesaian keluhan pelanggan demi menjaga kepuasan mitra bisnis<\/li>\n\n\n\n<li>Menyiapkan surat penawaran harga (quotation) produk dan layanan secara profesional dan tepat waktu<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Kualifikasi: Deskripsi Pekerjaan:<\/p>\n<div class='shorten_url'>\n   Short URL: <a href='https:\/\/cahayajakarta.id\/s\/d10f'>https:\/\/cahayajakarta.id\/s\/d10f<\/a>\n<\/div>\n","protected":false},"author":7,"featured_media":0,"template":"","meta":{"awsm_set_exp_list":"","awsm_job_expiry":"","awsm_exp_list_display":""},"class_list":["post-113111","awsm_job_openings","type-awsm_job_openings","status-publish","hentry","job-category-penjualan-sales","job-type-penuh-waktu","job-location-cikarang-id"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"We are opening career opportunity for Staf Layanan Pelanggan (Customer Care Staff). 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